Frequently Asked Questions

What’s Included with my rental?
Is insurance included in the rental?

 

Yes, $700.00 collision deductible and five million liability.

Are there any traveling restrictions with the trailer?

7ABSOLUTELY NO GRAVEL ROADS. (Campground OK)  LOSS OF $700 DAMAGE DEPOSIT IF THERE ARE ANY SIGNS OF GRAVEL ROAD. 

BC TRAVEL;  Trailer is ONLY permitted as far NORTH  as Prince George.  Travel is not permitted WEST on Hwy #20 to  Prince Rupert or Hwy #16 to Bella Coola. 

Alberta TRAVEL;  Trailer is ONLY permitted as far NORTH to Edmonton Alberta.  As far EAST as the Alberta and Saskatchewan border. No travel permitted to Saskatchewan. 

USA TRAVEL;  Trailer is ONLY permitted in Washington and Oregon states. 

During Low Season Only:  For rentals longer than 2 weeks, exceptions may be made for further travel south, depending on circumstance. 

Disregarding these restrictions will result in loss of $700 damage deposit.

All trailers are GPS monitored.

What does my vehicle require to tow your trailer?

1) MINIMUM  TOWING CAPACITY OF 4000 POUNDS PLEASE CONFIRM WITH YOUR SHOP (sorry no exceptions)  2)  Installed: CLASS  3  2″x 2″ HITCH RECEIVER or HIGHER,  3)  Installed: ELECTRONIC TRAILER BRAKE CONTROLLER The electric brake controller connects your Tow vehicle brakes to the trailer brakes.  4)  Installed: 7-PIN TRAILER PLUG

All TOW VEHICLES must have a working brake controller, and 7- pin connector, before any Trailer can leave the lot.  NO EXCEPTIONS.  This is for safety reasons.  Please confirm, brake controller and 7- pin connector are in proper working condition, before you arrive to pick up the trailer.  ABSOLUTELY NO REFUNDS FOR INOPERATIVE BRAKE CONTROLLER or 7 – PIN CONNECTOR.  For more info click here TOW REQUIREMENTS.

After my dates are approved, how do I pay for my $700 reservation/damage deposit to confirm my reservation?

Simply go to the trailer that you what to reserve. Click the “Pay Now” button and choose your payment method.  We accept PayPal, major credit cards and interact E-transfer.  Approved dates are not confirmed until the $700 reservation/damage deposit is received

What is the age requirement for the rental?

Drivers and Renters must be 30 years of age or over, with min 10 years of driving experience ( no “N” drivers) with a valid driver’s license.

Will you explain how everything works?

Trailer orientation is mandatory for all renters.  It will take place at the time of trailer pickup or delivery, and should take approximately 20-40 minutes.

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