RENTAL POLICIES AND AGREEMENT RENT RV BC

Trailer Travel Restrictions

ABSOLUTELY NO GRAVEL ROADS. (Campground permitted)  LOSS OF $700 DAMAGE DEPOSIT IF THERE ARE ANY SIGNS OF GRAVEL ROAD.

 BC TRAVEL;  Trailer is ONLY permitted as far NORTH  as Prince George.  Travel is not permitted WEST on Hwy #20 to  Prince Rupert or Hwy #16 to Bella Coola. 

Alberta TRAVEL;  Trailer is ONLY permitted as far NORTH to Edmonton Alberta.  As far EAST as the Alberta and Saskatchewan border. No travel permitted to Saskatchewan. 

USA TRAVEL;  Trailer is ONLY permitted in Washington and Oregon states. 

During Low Season Only:  For rentals longer than 2 weeks, exceptions may be made for further travel south, depending on circumstance. 

Disregarding these restrictions will result in loss of $700 damage deposit.

All trailers are GPS monitored.

Travelling to music festivals i.e. Merritt Mountain Fest, Burning Man is strictly prohibited.  Failure to comply with any of these restrictions will result in loss of $700 damage deposit.  All trailers are GPS monitored.  SMOKING in units will result in loss of $700 damage deposit. PETS in units will also result in loss of $700 damage deposit.

Trailer Winter Rentals (Nov, Dec, Jan, Feb, Mar)  *WEATHER PERMITTING*

Due to freezing temperatures that can damage trailer water lines and because of winter road conditions, trailers may not be available.  Winter rentals are limited to Lower Mainland areas only, at our discretion, during this time.   

Insurance

Insurance is included in the rental fee and covers five million liability with $700 collision deductible.  Our RV insurance is separate from your tow vehicle and doesn’t affect your required tow vehicle insurance.  Renter is responsible for any and all claims.  All renters must be at least 30 years of age, with at least 10 years of driving experience .   No “N” or “L” driver license permitted.  Drivers have to be listed in the contract (copy of driver’s license) and in possession of a valid driver’s license.

Awnings

Awnings are the responsibility of the renter and are susceptible to wind, rain and falling objects.  RV trailers will be delivered with awnings retracted.  Awnings are inspected before and after each rental.  Awnings must be retracted when leaving the RV trailer for extended periods of time. When in use, awnings must be set up with a slope to one side so rain water drains off.  Awnings must always be retracted overnight and retracted when windy.  Do not have the awning low enough so that when entering and exiting the door rubs the awning.  Do not hang anything from the awning arms and do not allow children to climb them.  Smoke trapped by the awning will activate the interior smoke detector.  Awnings can be damaged very easily so keep all fires well away.  If you don’t feel comfortable with operating the awning, keep it closed.  Renter is responsible for all awning damages (upwards of $2000).

Air Conditioning

It is important not to over use the A/C.  If you are planning to be absent please turn the A/C off.  Prolong use will ice up the unit and cause it to be in-operable.

Lost Keys

If renter loses keys and needs to have the RV trailer unlocked, a minimum $200 fee (depends on location of RV trailer) will be charged to your $700 damage deposit.
If renter does not return the keys at the end of their stay, a $75 key replacement fee will be charged to your $700 damage deposit.

Repairs

Any breakdowns or expenses that occur because of abuse, misuse or negligence, will not be reimbursed.  If it is necessary to have repairs made during your trip, receipts and old parts must be returned to us for reimbursement.  Any and all repairs must have prior approval, before reimbursement will be made.  Call Rent RV BC 604-803-3929 FOR ASSISTANCE AND APPROVAL.  Rent RV BC responsibility, is limited only to the refund of the daily gross rate or portion thereof if the breakdown repair of trailer takes longer than 24 hours.  Defects on Radio / CD / TV / DVD / GPS, generator, air conditioning, refrigerator, microwave, awning, furnace, BBQ, camp stove, table top heater, hot water tank, slide-out malfunction, etc. are not considered to be mechanical breakdowns and excluded from refunds.  However, every effort will be made to repair trailer accessory defects ASAP.  Compensation for any defects will be discussed, and will depend on the inconvenience of the defect.

Drivers

All renters must be at least 30 years of age, with a minimum of 10 years of driving experience .   No “N” or “L” driver license permitted.  Drivers must have some towing experience.  Drivers have to be listed in the contract (copy of driver’s license) and in possession of a valid driver’s license.

Clean-up Fee

TRAILERS MUST BE RETURNED CLEAN (both inside and outside) OR A MINIMUM OF $100 WILL BE WITHHELD FROM YOUR $700 DAMAGE DEPOSIT.

*** All units are non-smoking.  Smoking in units will result in loss of your $700 damage deposit ***
*** No pets in units.  Pets in units will result in loss of  your $700 damage deposit***
(Please be considerate of people with allergies).
No raw fish or seafood to be stored in fridge or freezer.  Subject to a minimum $100.00 cleaning fee.  (Please bring your own cooler for raw fish or seafood.)  Rent RV BC reserves the right to hold the $700 damage deposit for a reasonable period of time to allow for a trailer inspection.

Taxes

7% PST & 5% GST.

Rent To Tow Trailers, Pickup and Return Times

High Season (Friday June 14, 2024 – Sat Sept 14, 2024 ) is Weekly Only.  Saturday to Saturday or Friday to Friday.
PICK UP: 2:00 PM – 5:00 PM. RETURN TIME: 10:00 AM – 11:00 AM.  SUBJECT TO A $75.00 PER HOUR LATE FEE AFTER 11:00 AM Early Pickup and Drop off has to be confirmed ahead of time.
Our business hours for Reservations and Information is 9:00 am to 7:00 pm 7 days a week.  The trailer can be picked up by previously scheduled appointment if available.

Additional terms and conditions

Terms, policies, and prices are subject to change without notice.  All rented accessories must stay on renters camp ground site.  Renters assume all risk for theft or damage to all rented accessories, and will be subject to full replacement cost.  The use of the axe is the renter’s responsibility and the renter will not hold Rent RV BC liable for any injuries.  All rentals and rented accessories are subject to the terms and conditions of the rental contract.   IF CUSTOMER SUPPLIES TOW HITCH, THE CUSTOMER IS RESPONSIBLE FOR ANY ADJUSTMENTS AND THE HITCH MUST MEET THE PROPER TOW RATING AND REQUIREMENTS.   Rent RV BC reserves the right to refuse to rent to any person for any reason.  If Renter(s) violates any conditions of this agreement, Rent RV BC may terminate this agreement and forfeit all monies collected from the Renter.  Upon notice of termination of this agreement, Renter shall vacate the RV immediately.

Weather or Forest Fires

Renter is  responsible  for any loss or damage caused by weather conditions or forest fires. No refunds of rental payment caused by any weather conditions or forest fires. ($700 reservation/damage deposit will be refunded, minus $50.00 cancellation/administration fee)   No refunds on early returns.